Terms of Use

1. Privacy & Data Protection

Your use of The Inner Atlas is subject to our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information, data storage, and international data transfers.

2. Eligibility & Age Restrictions

The Portrait assessment can be accessed by individuals of any age. However, our Sanctuary Retreat experiences are restricted to participants who are 18 years of age or older. By accessing or using The Inner Atlas, you represent that you meet the eligibility requirements for the services you are using.

3. The Portrait Assessment

Educational Purpose Only: The Portrait assessment is provided for self-reflection, personal inquiry, and educational purposes only. It is not medical advice, psychological diagnosis, therapy, financial advice, or professional counseling of any kind.

Methodology Ownership: The Inner Atlas owns all intellectual property rights to the assessment methodology, questions, and framework. You retain ownership of your personal responses and may share your assessment results with others at your discretion.

No Professional Relationship: Using the Portrait assessment does not create a therapeutic, medical, financial, or professional relationship between you and The Inner Atlas. If you require professional support, please consult with qualified practitioners.

Data Retention: Your assessment responses are stored securely on Supabase and will be deleted six months following your participation in a Sanctuary Retreat (or six months from assessment completion if you do not participate in a retreat). You may request deletion of your assessment data at any time by contacting us at feedback@theinneratlas.space.

4. Sanctuary Retreat Experiences

4.1 Health Disclosure & Requirements

Participation in Sanctuary Retreats requires disclosure of health information relevant to your safety at high altitude. You must disclose any of the following conditions:

• Uncontrolled or severe hypertension
• Severe respiratory conditions or chronic lung disease
• Current pregnancy or post-partum status within the past 3 months
• Recent surgery or medical procedures
• Previous severe altitude sickness or high altitude cerebral edema (HACE)
• Uncontrolled diabetes
• Heart arrhythmias or certain cardiac conditions
• Severe anxiety, panic disorder, or unmanaged mental health conditions

Medical clearance is not required, but you must acknowledge understanding of the health risks associated with high-altitude environments and confirm that you do not have conditions that would make retreat participation unsafe.

4.2 Altitude & Climate Information

Our Sanctuary Retreats take place in Yunnan, China, at elevations between 2,500 and 3,200 meters (8,200–10,500 feet). This is a high-altitude environment with the following characteristics:

• Elevation: 2,500–3,200 meters above sea level
• Oxygen Levels: Approximately 70–80% of sea-level oxygen availability
• Temperature Variability: Significant temperature fluctuations between day and night, and across seasons
• UV Exposure: Higher levels of UV radiation due to altitude and reduced atmospheric protection
• Humidity: Variable humidity; dryness at certain elevations

4.3 Health Risks Associated with High Altitude

High-altitude environments carry inherent health risks, particularly for individuals not acclimated to such elevations. You acknowledge and accept the following risks:

• Altitude Sickness: Including acute mountain sickness (AMS), high altitude cerebral edema (HACE), and high altitude pulmonary edema (HAPE), which can develop rapidly and become life-threatening
• Cardiovascular Stress: Increased heart rate, blood pressure fluctuations, and cardiovascular strain as your body adapts to lower oxygen levels
• Respiratory Challenges: Shortness of breath, reduced exercise tolerance, and increased susceptibility to respiratory infections
• Temperature-Related Issues: Hypothermia, heat exhaustion, or frostbite depending on weather conditions and individual responses
• Dehydration & Fatigue: Increased fluid loss and mental fatigue due to the body's adaptation process
• Sleep Disruption: Common at high altitude; may affect cognitive function and emotional regulation
• UV-Related Damage: Increased risk of sunburn and long-term skin damage due to elevated UV exposure

4.4 Health Contraindications — Retreat Not Recommended

The following conditions make high-altitude retreat participation inadvisable. If you have any of these conditions, we strongly recommend that you do not participate in the Sanctuary Retreat:

• Uncontrolled or severe hypertension (blood pressure consistently above 160/100 mmHg)
• Severe chronic respiratory conditions (COPD, severe asthma, interstitial lung disease)
• Current pregnancy or within 3 months post-partum
• Recent surgery or invasive medical procedures (within the past 4 weeks)
• History of severe altitude sickness, HACE, or HAPE
• Uncontrolled diabetes with frequent hypoglycemic or hyperglycemic episodes
• Significant heart arrhythmias or advanced cardiac disease
• Severe, unmanaged anxiety or panic disorder

4.5 Separate Liability Waiver

All Sanctuary Retreat participants must sign a separate liability waiver prior to participation. This waiver acknowledges the inherent risks of high-altitude environments and releases The Inner Atlas, retreat providers, and associated entities from liability for injury, illness, or death resulting from or related to participation in the retreat, including but not limited to altitude-related medical emergencies.

4.6 Data Sharing with Retreat Providers

If you register for a Sanctuary Retreat, your name, email address, assessment insights, health information, and retreat preferences will be shared with our retreat providers and partners to ensure your safety, customize your experience, and facilitate logistics. You consent to this data sharing by proceeding with retreat registration.

5. Paid Services & Refund Policy

Non-Refundable Policy: All paid services—including extended Portrait assessment analysis, additional digital content, and Sanctuary Retreat registrations—are non-refundable once accessed or confirmed. This includes cases where you change your mind, encounter technical difficulties, or decide not to participate after registration.

Refund Inquiries: If you have questions or concerns about a specific charge, please contact us at feedback@theinneratlas.space. We will review your inquiry and respond within 7 business days.

6. Your Account & Use of Services

6.1 Account Registration

To access certain features of The Inner Atlas, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration.

6.2 Prohibited Uses

You agree not to use The Inner Atlas for any unlawful purpose or in any way that violates these Terms. Prohibited uses include, but are not limited to:

• Harassing, abusing, or threatening other users
• Uploading or transmitting malware or harmful code
• Scraping, crawling, or otherwise automated data collection without permission
• Attempting to gain unauthorized access to systems or data
• Reproducing or redistributing The Inner Atlas content without permission
• Using The Inner Atlas for commercial purposes without authorization

6.3 Account Termination

The Inner Atlas reserves the right to suspend or terminate your account if you violate these Terms, engage in abusive behavior, or pose a risk to other users or the integrity of The Inner Atlas platform.

7. Intellectual Property

Company Ownership: The Inner Atlas owns all intellectual property related to the platform, including the Portrait assessment methodology, content, design, graphics, and software. These materials are protected by copyright, trademark, and other intellectual property laws.

User Content: You retain ownership of your personal assessment responses and may choose to share your results. However, The Inner Atlas owns the methodology, questions, and framework underlying the assessment.

Limited License: Your use of The Inner Atlas grants you a limited, non-exclusive, non-transferable license to access and use the services for personal, non-commercial purposes only.

8. Dispute Resolution & Governing Law

8.1 Informal Resolution

In the event of any dispute, claim, or controversy arising from or relating to The Inner Atlas, you agree to first attempt to resolve the matter informally by contacting us at feedback@theinneratlas.space with a detailed description of your concern. We will respond within 14 days and attempt to reach a mutually satisfactory resolution.

8.2 Governing Law & Jurisdiction

These Terms and your use of The Inner Atlas shall be governed by and construed in accordance with applicable international law principles. Any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the competent courts where such jurisdiction is appropriate. You agree to submit to the jurisdiction of such courts.

8.3 No Arbitration Clause

You have the right to resolve disputes through the court system. These Terms do not contain an arbitration clause, and you retain your right to pursue legal remedies through formal judicial proceedings if informal resolution is unsuccessful.

9. Third-Party Services & Links

The Inner Atlas may contain links to third-party websites, services, and integrations (including Supabase, email providers, analytics platforms, and payment processors). We are not responsible for the practices, policies, or content of third-party services. Your use of third-party services is subject to their own terms of service and privacy policies. Please review those policies before providing your information to third parties.

10. Indemnification

You agree to indemnify, defend, and hold harmless The Inner Atlas, its founders, employees, agents, and partners from and against all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to your use of The Inner Atlas, your violation of these Terms, or your violation of any applicable law or regulation.

11. Modifications to These Terms

The Inner Atlas reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of The Inner Atlas following the posting of revised Terms constitutes your acceptance of the changes.

12. Termination

The Inner Atlas may terminate your access to the platform at any time, for any reason, with or without notice, in its sole discretion. Upon termination, your right to use The Inner Atlas immediately ceases.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Inner Atlas regarding your use of the platform and supersede all prior understandings and agreements.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

13.3 No Waiver

The failure of The Inner Atlas to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

13.4 Force Majeure

The Inner Atlas is not liable for failure to perform any obligation under these Terms if such failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, wars, pandemics, or other unforeseeable events.

13.5 Communication

By using The Inner Atlas, you consent to receive communications from us via email or other electronic means. You may opt out of non-essential communications at any time.